Front Desk Officer and Administrator

 

Roles and Responsibilities

 

• Answer telephone in a professional and courteous manner, assisting callers to the best of ability, this involves learning a phone system with multiple lines and voice mail, screening calls, take messages, greeting and referring people to the appropriate colleague in the office

• Attend to front desk duties such as greeting and assisting incoming clients and guests professionally

• Understand basic operation of office equipment such as copiers, fax machines, conference call facilities, etc.

• Process mails accordingly

• Performs “court run” activities – preparing, sorting, distributing mails and documents to appropriate partners and HODs

• Assist in clerical duties such as keying data, photocopying and filing when necessary

• Assist in office management duties such as vendor and supplier coordination

• PC literate to manage meeting room calendars and other ad hoc duties assigned

• Attends meetings and trainings as required for career advancement

 

Job Qualifications and Requirements

 

• Pass in SPM/ STPM, Diploma, or Degree

• Minimum three years experience

• Prior knowledge and experience working in an office environment preferred

• Prior knowledge and experience in customer service will be considered

• Experience working in a legal firm is an added advantage but not necessary

• Ability to speak and write in English and Bahasa Malaysia proficiently

• Ability to speak and write Chinese is an added advantage

• Good time management and communication skills

• Able to work individually and with a team as and when required

• Honest, punctual and meticulous