Front Desk Officer and Administrator
Roles and Responsibilities
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Answer telephone in a professional and courteous manner, assisting callers to the best of ability, this involves learning a phone system with multiple lines and voice mail, screening calls, take messages, greeting and referring people to the appropriate colleague in the office
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Attend to front desk duties such as greeting and assisting incoming clients and guests professionally
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Understand basic operation of office equipment such as copiers, fax machines, conference call facilities, etc.
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Process mails accordingly
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Performs “court run” activities – preparing, sorting, distributing mails and documents to appropriate partners and HODs
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Assist in clerical duties such as keying data, photocopying and filing when necessary
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Assist in office management duties such as vendor and supplier coordination
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PC literate to manage meeting room calendars and other ad hoc duties assigned
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Attends meetings and trainings as required for career advancement
Job Qualifications and Requirements
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Pass in SPM/ STPM, Diploma, or Degree
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Minimum three years experience
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Prior knowledge and experience working in an office environment preferred
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Prior knowledge and experience in customer service will be considered
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Experience working in a legal firm is an added advantage but not necessary
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Ability to speak and write in English and Bahasa Malaysia proficiently
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Ability to speak and write Chinese is an added advantage
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Good time management and communication skills
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Able to work individually and with a team as and when required
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Honest, punctual and meticulous